Refund policy of grand genie program
Online courses that incorporate personal coaching and digital materials typically do not offer refunds, as these services are rendered upfront. Therefore, refunds will not be processed for any reasons before the completion of the course period. All terms and conditions are subject to those listed on Epicrecap.com. However, the Grand Genie program stands as an exception to this rule, offering a unique full refund policy. This policy is designed to provide peace of mind and assure quality, ensuring that the Grand Genie program meets your expectations for personal and professional growth.
Eligibility for Refund
To qualify for a refund, clients must adhere to the following requirements:
Completion and Courier of Materials:
Clients must complete all practice materials as per the course requirements and courier them to our official postal address. This package should include the completed practice materials, course registration proof (payment receipt, subscribed email ID, contact number, purchase date).
Timeliness
Refund requests must be submitted within 5 days from the official course completion date. All practice materials should be dispatched within 7 days from this date. The course completion date may vary due to personal reasons or program adjustments; however, consistent practice is crucial for effectiveness. For instance, if the course duration is 36 weeks, the refund must be requested within 5 days after these 36 weeks have concluded.
Material Verification:
Upon receipt, the materials will be reviewed to confirm completion as per the course demands. Refunds may be denied if the materials are incomplete or do not meet the expected standards.
Refund Processing
Timeliness
Refund requests must be submitted within 5 days from the official course completion date. All practice materials should be dispatched within 7 days from this date. The course completion date may vary due to personal reasons or program adjustments; however, consistent practice is crucial for effectiveness. For instance, if the course duration is 36 weeks, the refund must be requested within 5 days after these 36 weeks have concluded.
Refund Processing
Timing:
If a refund is approved, it will be processed within 20-30 working days.
Payment Method:
Refunds will be issued to the original payer’s bank account only.
Fees Excluded:
Refunds will cover only the program fee. GST, taxes, or any platform processing fees are not eligible for refunds.
Additional Conditions
Documentation:
All requests must be accompanied by the appropriate documentation as outlined above to ensure a smooth and timely refund process.
Clients are expected to engage honestly with the course content and practice requirements. Attempts to claim a refund without genuine engagement will be considered invalid.
Integrity of Claim:
Clients are expected to engage honestly with the course content and practice requirements. Attempts to claim a refund without genuine engagement will be considered invalid.
This refund policy is designed to encourage serious participation in the Grand Genie - Job Program while providing a safety net for those who genuinely feel unsatisfied despite their efforts and adherence to the program.